TY - CONF AU - Johansson, Fredrik AU - Brynielsson, Joel AU - Quijano, Maribel Narganes PY - 2012 DO - 10.1109/EISIC.2012.23 UR - https://hdl.handle.net/11556/4668 AB - The use of social media for communication and interaction is becoming more and more frequent, which is also the case during crises. To monitor social media may therefore be a useful capability from a crisis management perspective, both for detecting... LA - eng TI - Estimating citizen alertness in crises using social media monitoring and analysis TY - conference output ER -