RT Conference Proceedings T1 Estimating citizen alertness in crises using social media monitoring and analysis A1 Johansson, Fredrik A1 Brynielsson, Joel A1 Quijano, Maribel Narganes AB The use of social media for communication and interaction is becoming more and more frequent, which is also the case during crises. To monitor social media may therefore be a useful capability from a crisis management perspective, both for detecting new or emergent crises, as well as for getting a better situation awareness of how people react to a particular crisis. The work presented in this paper is part of the EU research project Alert4All, having the overall goal of improving the effectiveness of alert and communication toward the population in crises. YR 2012 FD 2012 LK https://hdl.handle.net/11556/4668 UL https://hdl.handle.net/11556/4668 LA eng NO Johansson , F , Brynielsson , J & Quijano , M N 2012 , ' Estimating citizen alertness in crises using social media monitoring and analysis ' , Paper presented at 2012 European Intelligence and Security Informatics Conference, EISIC 2012 , Odense , Denmark , 22/08/12 - 24/08/12 pp. 189-196 . https://doi.org/10.1109/EISIC.2012.23 NO conference DS TECNALIA Publications RD 2 sept 2024