Case study of the experience capturer evaluation tool in the design process of an industrial HMI
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2020-08
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Abstract
In the absence of user experience evaluation tools for industrial human-machine interfaces (HMI), a specific tool called eXperience Capturer (XC) has been created. It is a multi-method user-centred tool that evaluates the pragmatic and experiential aspects of employees' interaction with industrial HMIs during the three phases of experience. In this article, a case study is shown where the XC tool is used in an industrial HMI design process. The results show that evaluation using the XC tool facilitates the creation of a new design that improves the experience of employees during interaction, increasing their autonomy, competence, closeness to the system, safety and stimulation.
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Publisher Copyright: © 2020 by the authors.
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Evaluation tool , Human-Machine Interface , Industry 4.0 , User experience , Geography, Planning and Development , Renewable Energy, Sustainability and the Environment , Environmental Science (miscellaneous) , Energy Engineering and Power Technology , Management, Monitoring, Policy and Law , SDG 9 - Industry, Innovation, and Infrastructure
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Aranburu , E , Lasa , G , Gerrikagoitia , J K & Mazmela , M 2020 , ' Case study of the experience capturer evaluation tool in the design process of an industrial HMI ' , Sustainability , vol. 12 , no. 15 , 6228 . https://doi.org/10.3390/SU12156228